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Obeya strives for a better world through better leadership. We value your effort in submitting a complaint to us. We see a complaint as a valuable opportunity to improve.
Definition of a Complaint If you are not satisfied with our training, product, or service, please discuss it directly with the relevant trainer. If this does not lead to the desired outcome, you can file a complaint.
Filing a Complaint Complaints can be submitted via info@obeyaboards.com or by phone at 085 – 0609511. When filing a complaint, we will at least ask for the following information: name, contact details, a description of the issue, the date of the incident, and any previous correspondence.
Receipt and Confirmation You will receive confirmation of receipt via email within 2 business days. This will include the steps we will take and the expected timeline for a response.
Handling the Complaint We aim to address your complaint within 10 business days.
Confidentiality and Protection of Professional Data All complaints are recorded to improve our services.